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Terms and conditions of sales

Securing orders for your goods or services is what business is all about, but it can be a minefield without a set of carefully crafted terms and conditions in place to govern the sales process and establish a procedure for dealing with things if they go wrong.

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Clear terms and conditions for your business

This is true whether you are selling to consumers or fellow enterprises and whether you are trading from a shop counter or online.

At IMD Corporate, we specialise in working alongside businesses to create terms and conditions of sale suitable for a range of goods and services and which ensure that where disputes arise they are resolved as quickly and economically as possible.

Our lawyers are based in several offices across the UK and Europe and can usually work for a fixed-fee so that costs are predictable and agreed in advance.

We can help whatever sector or industry you operate in and we have particular expertise in digital sales and cross-border transactions.

Why terms and conditions are important

A properly drafted set of terms and conditions will enable your business to control the basis on which a sale proceeds and can help you to clarify issues, such as:

  • what you have agreed to deliver;
  • the price you expect the customer to pay;
  • the date by which you will deliver, with wriggle room built-in should you run into difficulties;
  • the circumstances in which the sale can be cancelled;
  • the customer’s rights if goods are faulty or services are poorly performed; and
  • your liability for mistakes or if you are unable to keep your side of the bargain.

Without terms and conditions, you are at the mercy of statutory default rules to determine your rights and responsibilities — or worse, you could find yourself subject to your customer’s terms and conditions which will have been written for their benefit not yours.

Will generic terms and conditions do?

No two businesses are the same, so it is always preferable to have bespoke terms and conditions prepared which are tailored toy our needs rather than relying on a generic document that you have copied or bought over the internet.

Also, generic documents are not always up-to-date and ca be poorly drafted which may lead to problems if the are unclear or open to interpretation.

How IMD Corporate can help

Our commercial solutions team is made up of experienced lawyers who specialise in creating personalised terms and conditions for a variety of businesses operating across a broad range of sectors and industries.

We act for start-ups and fledgling enterprises who come to use with a blank piece of paper, as well as established businesses with a clear idea of what they want to achieve or who already have terms and conditions that simply need updating.

Our services include:

  • a business review to determine your requirements;
  • advice of your legal obligations given the area you operate in and whether you are conducting business-to-business or business-to-consumer sales; and
  • guidance on specialist matters, such as consumer protection legislation, UK and EU laws on distance selling and online trading, considerations in cross-border transactions, rules around data protection compliance and domestic and international dispute resolution options if things go wrong.

Our law experts are here to help you

Marcin Durlak

Marcin Durlak

Managing Partner

For an initial consultation, call our UK International Solicitors on 0330 107 0106 or request a free call back.

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commitment to excellence and above all in everything we do we care

IMD Corporate – the right lawyers for your business

As a full-service law firm, our commercial lawyers are passionate about reducing the risk of commercial disputes through specialist contracts that are sector and industry-specific and fit for the jurisdictions in which your business operates.

No company, whether a start-up, SME or multi-national, can avoid all business disputes. That is where our dispute resolution solicitors step in to react quickly at the first sign of a claim or jurisdictional dispute. With our legal expertise, combined with a pragmatic commercial focus, we can work with you to find the best solution to your problems

Talk to us today about:

Employment

If your business is based in the UK or EU and employs one or more people then you will need to comply with employment laws designed to ensure staff are treated fairly and that pay and conditions meet minimum statutory requirements. You will also be obliged to provide a safe working environment and to ensure that those you engage have the legal right to work in the country in which they are or will be stationed.

Failure to comply with any relevant rules or regulations could result in you being pursued for employee compensation and may also lead to you being fined and imprisonment for senior personnel. For this reason, it is important that you stay up to date with legal requirements and implement policies and procedures geared towards ensuring your duties are discharged.

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Dispute Resolution

At IMD, our team of expert commercial litigation solicitors excel in the prevention and resolution of business disputes, combining sharp technical know-how with unparalleled client service and meticulous attention to detail.

Find out more

List of notable commercial cases

  • Advising one of the largest European banks on a number of occasions in respect of validity and construction of guarantees and on demand bonds, together with validity of agreements varying the guarantees and the underlying multi-million facility agreements.
  • Advising on the establishment of a large entertainment company. Preparing various corporate and investment documents and leading extensive negotiations of shareholder agreement and ancillary documents. In addition, we provided various legal support to the company on on-going basis.
  • Acting for a major automotive manufacturer in a joint venture with a UK company to commence production and distribution on the product in the UK and the Commonwealth. Negotiating and preparing all the relevant joint venture documents.
  • Acting for the construction company in a large scale building project of circa £25m. Involved in negotiating an extensive JCT D&B contract as between our client (main contractor) and the local authority who were their client in this project.
  • Drafting Terms & Conditions and Warranty terms for a leading UK manufacturer of steel doors,  windows and partitions.
  • Representing a sub-contractor in construction contract negotiations involving a large number of parties for construction of a museum in Kuwait.
  • Advising on and drafting SaaS (Software as a Service) contract for  the Client entering the UK market
  • Advising on both pro-supplier and pro-customer Software Development Agreements for various Clients
  • Advised a technology start up to set up and validate a messaging  app, a direct competitor to Facebook’s Messenger
  • Advising the client on and negotiating terms of corporate and personal guarantees tied to a cross-border commercial contract.
  • Assisting a charity in preparation of various terms and conditions and contractual agreements.
  • Advising the client on the terms of a joint venture agreement in an innovative waste management project.
  • Advised the first Polish-owned bridging company in the UK
  • Advising the client on the validity of execution of a number of international corporate finance agreements

Do you have a legal issue that
needs to be resolved in the UK?

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Why us?

Why Choose IMD Corporate?

01.

Why Choose IMD Corporate?

Our team is adept at handling intricate cases involving international elements, such as division of assets across borders, child abduction and child relocation. This makes us particularly suited for individuals with international family or business ties.

02.

Award-Winning Legal Excellence

We are proud recipients of multiple national awards, a testament to our commitment to legal excellence. Our awards reflect our high standards and dedication to achieving the best outcomes for our clients. You can check the list of our awards by clicking here.

03.

Outstanding Client Testimonials

Our clients’ satisfaction speaks volumes about our services. We invite you to read the glowing testimonials on ReviewSolicitors, which showcase our ability to exceed client expectations.

04.

Proven Track Record in Complex Cases

Our firm has a proven track record of successfully handling complex legal cases, particularly those involving cross-border elements. Our expertise is especially beneficial for individuals seeking sophisticated legal solutions.

05.

Deep Cultural Understanding

At IMD Corporate, we recognise the significance of cultural nuances in legal matters. Our team, with its diverse cultural backgrounds, is uniquely positioned to understand and empathetically address the specific needs of clients from various international communities.

06.

Personalised and Compassionate Approach

We believe in a client-centric approach, offering personalised and compassionate legal advice. Understanding that each case is unique, we tailor our strategies to suit individual client needs.

07.

Comprehensive Legal Services

Beyond family law, we offer a wide range of legal services, making us a one-stop solution for all your legal needs, whether personal or business-related.

08.

Commitment to Client Communication

We believe in empowering our clients with knowledge. Our team ensures that you are well informed about the legal processes and your options, enabling you to make educated decisions.

09.

Comprehensive Legal Services

Our extensive network of international legal and professional contacts allows us to efficiently handle cases that span multiple jurisdictions, providing a seamless legal experience for our clients.

10.

High Ethical Standards

As a reputable law firm, we adhere to the highest ethical standards, ensuring transparency, integrity, and professionalism in all our dealings.

Frequently Asked Questions

Talk to us today

If you need legal advice, contact us today to request a free callback. Please note that all meetings are by appointment only in all our offices.

0330 107 0107

info@imd.co.uk

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